With timely access, clear communication and a singular focus on holistic care for compensable injuries, Rapport Psychology gives you confidence that your patient is getting the support they need.
When someone is physically injured, the emotional impact — including pain, frustration, fear, or loss of independence — can significantly affect their mental wellbeing. Likewise, untreated psychological symptoms such as anxiety, depression, or low motivation can hinder engagement in physical rehabilitation, delay progress, and increase the risk of long-term disability.
We strongly believe that people with compensable injuries require an integrated model of care that addresses both their physical and psychological needs so they can engage in treatment, improve function and return to meaningful activities.
Referring GPs or insurers complete our online referral form.
We review the referral and then contact the insurer to confirm claim details and determine the number of approved sessions (which may vary by state and injury type).
We contact the patient to confirm personal details and ask them to complete a consent form and initial measurement tools (e.g. outcome measures, pre-session forms).
Once documentation is complete, we contact the patient to arrange an initial consultation.
Referrers are kept informed through detailed initial, progress, and final reports. We contact the patient to arrange an initial consultation.
Rapport Psychology supports patients with primary and
secondary psychological injuries relating to a compensable injury.
Conditions that result directly from a workplace or compensable event, such as:
Psychological impacts that arise following a physical injury, including:
Following a physical injury we work alongside other therapists to provide psychological strategies to:
A strong therapeutic relationship provides a firm foundation for psychological treatment. When trust and rapport are established, individuals feel safe to explore challenges, engage in therapy and work towards meaningful change.
Research consistently shows that the quality of this relationship is one of the strongest predictors of positive outcomes. Put simply – rapport matters!
Our telehealth-first model ensures timely access to care, regardless of location.
Wherever possible, we work alongside other health professionals such as exercise physiologists, physiotherapists and dietitians to support a person’s recovery journey.
Yes, you can. There have been many studies into this, which have shown that telehealth is as effective as in-person care for many common mental health conditions.
Interestingly, a meta-analysis of 35 studies involving 4,827 participants actually found a small but significant advantage for telehealth over face-to-face care when it came to PTSD treatment.
For many of our clients, it’s also a gentler, more compassionate way to access care. Being able to engage in therapy from the comfort of home can reduce the emotional toll of reliving difficult experiences—without the added stress of travel. Our telehealth model allows clients to access support in a way that feels safe, manageable, and respectful of where they’re at.
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All clinicians are fully registered with AHPRA and have experience working with psychological conditions under compensable pathways.
No, we’re different. Rapport Psychology is focused purely on the psychological aspects of a compensable injury. We keep the conversation there because our goal is to help people recover from injury or adjust to a ‘new normal’.
While there are plenty of psychologists in Australia, very few have our much-needed expertise in compensable injury. We’re proud of the difference we can make here.
We provide detailed reports at each stage of treatment, outlining interventions and measurable outcomes. We also offer phone updates and attend case discussions as required.
Rapport Psychology is a predominantly telehealth-based service. This allows us to offer timely, consistent support to individuals across all geographical areas.
